Privacy Policy

1. About Us

Flexkube Lab Inc. provides recruitment, delivery capacity and related digital services. This policy applies to anyone accessing or using our website, platform, or related services, including clients, candidates, and general users.

2. Personal Data We Collect

• Contact Information: Name, email, phone number, and company details.
• Professional Information: Job title, organisation, or role.
• Platform Usage: IP address, browser type, login history, and pages visited.
• Recruitment Information: Interview responses, CVs, resumes, uploaded profiles, chat messages, transcripts and assessments. Live transcription and AI-assisted analysis may be used to organize information and support role matching. People conduct candidate interactions and review every recommendation. Analysis may be inaccurate; you may request correction or human review. Before transcription or other technology-assisted processing, we explain the process, retention and provider involvement and seek consent where required. Candidate consent is obtained before presentation for a specific opportunity.
• Sensitive Information: Demographic data, education, qualifications, or employee data (if voluntarily provided). Avoid unnecessary sensitive data, identification numbers and confidential third-party documents.

We may also collect data via cookies and tracking technologies. Refer to our Cookie Policy for details.

3. How We Collect Personal Data

• Directly from you through our website or platform.
• From clients, partners, or recruitment agencies.
• From public sources such as LinkedIn.
• From third-party tools including analytics and cloud services.

4. How We Use Personal Data

• To provide and improve our services, understand experience and preferences, and assess relevant roles and teams.
• To respond to inquiries and support requests.
• To send marketing communications with consent.
• To analyse usage and improve performance.
• For billing, contracts, and account administration.
• For legal compliance and fraud prevention.

5. Sharing Personal Data

• Service providers (hosting, communication, recruitment, transcription, AI and IT support) as needed for our services.
• Clients for recruitment and assessment purposes, with your approval before presenting your profile for a specific opportunity.
• Affiliates and business partners where necessary for the stated purposes and subject to applicable safeguards.
• Legal or regulatory authorities when required.
• Parties to a business transaction where necessary and permitted by law.

We do not sell your personal data.

6. International Transfers

Flexkube Lab Inc. operates globally. Personal data may be transferred and stored outside your country of residence. We use the safeguards required by applicable law; contact us for information about relevant providers, locations and arrangements.

7. Data Retention

We retain personal data only for as long as necessary or legally required. Retention depends on the purpose, engagement and legal obligations. Chat, upload and interview notices will explain applicable retention before collection. You may request deletion or withdrawal from the network; necessary legal records and limited backups may remain.

8. Your Rights

• Access, correction, or deletion of your data.
• Restriction or objection to processing.
• Withdrawal of consent, including marketing and future profile presentation, where applicable.
• Data portability requests.

Contact Flexkube for information we control. Where a client independently controls information, we will explain when you should also contact that client. Requests, including correction or human review, can be sent to privacy@flexkubelab.com.

9. Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access or misuse.

10. Cookies and Tracking

Cookies help enhance user experience and analyse traffic. You can manage cookies through browser controls and any consent controls provided. See our Cookie Policy; browsing is not blanket consent to optional tracking.

11. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our platform.

12. Children’s Privacy

Our services are not intended for users under 18. Any such data collected unintentionally will be deleted.

13. Changes to This Policy

We may update this policy from time to time. The latest version will always be published on our website.

14. Contact Us

Email: privacy@flexkubelab.com

15. EU Representation & Complaints

You may complain to your applicable privacy regulator. If a representative is legally required, their contact details will be provided through the applicable service notice. Contact us for assistance.